Senior Events Coordinator
Job Category: Sales Assistant
Job Location: Manchester, Greater Manchester
Description: Senior Meeting and Events Coordinator
£20K - £23K pa + Bonus and Benefits- Great opportunity
If you want to take a lead in your future career within hospitality and are excited by delivering on our brand promises, creating bright spots and ensuring memorable experiences for our guests, then the Senior M&E Coordinator role may be the perfect position for you!
The Senior M&E Coordinator is responsible for maximising Meeting & Events (M&E) profitable revenue and guest satisfaction. M&E/Groups enquiries and related rooms reservations, under the direction of the Revenue Office Manager.
The main responsibilities of the Senior M&E Coordinator include:
* Ensure all sales opportunities and future leads are followed through to fulfil budgeted targets.
* Actively promote and sell the facilities through client show rounds and familiarisation events
* To monitor and record competitor availability in order to make business decisions.
·Is proficient in all M&E departmental procedures to be a resource when needed
·Supports the Sales team and the ROM to generate leads and referral business by analysing current business, Lost/denied business and identifying potential new business through the office
·Delivers a pro-active sales culture within the Office to ensure all budgeted revenues are achieved
·Follows up queries, both internal and external, timely (meets dead-lines)
·Records and processes deposit information or other relevant billing/accounting instructions within the department
·Assisting the Reservations Office Manager in forecasting Meeting & Events business and designing and developing action plans to increase Meeting & Events volume and profitability.
·To be fully aware of budgeted and actual departmental financial targets for the hotel
·Follows up with guests to determine satisfaction; measures results and recommends strategies to improve the quality of the guest experience
The ideal candidate must be a team player who is motivated to go beyond the guest expectations and who is able to take and give direction in order to achieve great success within their future. Having a Yes I Can! approach to working life is essential for this position.
The main requirements for the Senior M&E Coordinator role are:
·An excellent team player with strong communication skills, you will have a passion for delivering a great customer experience.
·To be opportunity driven and to take a leading role in their career
·Past experience within Meeting & Events Sales ESSENTIAL
·A strong leader with a passion for development of standards and guest service
Interested? We'd love to have you on board..... We grow talent, talent grows us!
If you have the spirit, flexibility and confidence to make a difference, please contact Dave Stirling
UK Work Eligibility: This employer has chosen to only allow applications from those that hold current UK work permissions.
Employer Reference: LM 1008237
Job Type: Permanent
Contact Phone Number: 0161 233 5880
Number of Views: 6
Date Added: 11 January 2019