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Duty Manager

Job Category: Front Office/Reception Manager

Job Location: Inverness, Inverness

Description: Juice are excited to offer the opportunity to join a dedicated and highly skilled team, which offers a very unique and personal style of service from arrival to departure. Candidates should have experience in managing a team and a food and beverage background is essential. A &quot;leading by example&quot; attitude should be second nature, and a willingness and passion to go above and beyond to make a guests experience as good as it possibly can be, should always be at the forefront of your mind as well as the team youd command

A competitive salary, a share of gratuities that are shared out twice yearly and an incentive to stay in some of Scotlands premier Hotels for a massively discounted rate.

Job Description Summary

* Managing and leading a team of staff, and or night team with a hands on approach
* Ensuring all areas of the hotel run smoothly in a professional and friendly manner for guests to enjoy
* Dealing with customers, including complaint handling
* Troubleshooting emergencies
* Scheduling your staff rota
* Liaising with other departments
* Manage and complete all Duty Management duties and tasks for the smooth running of the business
* Having a positive impact on guests
* "Youre the face of the hotel. You set the tone for guests while they stay there."
* Have a flair for communication and leadership

Skills Set

* Good communication skills, particularly with guests and co-workers
* Diplomacy and communication skills to handle any emergencies in a level-headed manner
* The ability to multitask and manage your time
* No fear of decision-making

Job Type: Full-time

Employer Reference: SD 2607
Job Type: permanent
Contact Phone Number: 01865 858686

Number of Views: 10
Date Added: 12 June 2018

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