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Front Office Manager

Job Category: Front Office/Reception Manager

Job Location: Leeds, Leeds

Description: Front Office / Reservations Manager - Luxury Hotel!


Up to £30,000

We are looking to recruit a strong Front Office/Reservations Manager to lead the team and manage the front office and rooms division of a fantastic luxury boutique hotel.

You will need to be the ultimate professional in this guest facing role, be passionate about excellent guest service and be able to inspire a small team to deliver high quality friendly service. You will also take the lead on all reservations and room allocations and manage the finance administration.

The role will suit a strong front office professional who enjoys working in a high quality venue.

The requirements of the role:

* You must have experience in a front office managerial / supervisory role within a 4 or 5 star hotel environment
* Be a strong front office manager and provide a genuine welcoming presence to guests.
* Lead, inspire, coach and develop a small team.
* Deliver service to an incredibly high standard in all areas.
* Play a key role in guest relations and loyalty schemes.
* Take the lead in rooms reservations and allocations.
* Have good understanding of front of house systems.
* Have impeccable standards of cleanliness and attention to detail.
* Assist in developing rate strategies and proactive sales of rooms and gift vouchers.
* Assist in finance administration.
* Have previous experience in health and safety management.

We are looking for a candidate who has a real passion for hospitality and guest service for this role.

You will be joining a very exciting company at an exciting time.

Salary: up to £30,000

Please note only candidates with suitable experience will be contacted for this role.

Berkeley Scott is acting as an Employment Agency in relation to this vacancy

UK Work Eligibility: This employer has chosen to only allow applications from those that hold current UK work permissions.

Employer Reference: LM 100491333
Job Type: Permanent
Contact Phone Number: .

Number of Views: 14
Date Added: 08 March 2018

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