Job Category: Receptionist
Job Location: South Lakes , Cumbria
Description: Receptionist and Sales Events Help Required - Hotel - Lake District
Were looking for a friendly and professional receptionist to join our clients Reception team.
Youll have a real passion for pleasing people and an attitude that says Im here to help. Bringing your receptionist experience and passion for hospitality, youll be ready and waiting to go the extra mile for their guests. As well as reception duties you would be helping our Event and Function team with show rounds/event organising and assisting that team with any requirements.
* Ensure all guests are welcomed to the hotel, with a warm smile and a high level of customer service.
* Check guests in and out, ensuring they have everything they need and that they enjoy their stay.
* Answer the telephone and direct calls appropriately.
* Action any feedback received from guests.
* Cashiering and using our internal booking system.
* Conducting show rounds of the resort with any guests that wish to take a look around.
The Ideal Candidate
* Experience using Opera or a similar Front Office system experience is essential
* Experience in a guest facing role, preferably hotel based
* A friendly and approachable manner
* High levels of passion and professionalism
* Strong interpersonal skills
* Experience of providing high levels of customer service
Employer Reference: SD 2406
Job Type: permanent
Contact Phone Number: 01865 858686
Number of Views: 6
Date Added: 14 February 2018