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Hotel Receptionist for stunning Cotswold Hotel with live in staff accommodation

Job Category: Receptionist

Job Location: Burford, Oxford

Description: Juice Hospitality are currently recruiting for a Receptionist to join the team of a charming hotel in Burford, Oxfordshire. As a Receptionist, you will provide exceptional services for guests to contribute to an overall special experience from check-in through check-out. As the ambassador of the company, you will be the first point of contact for our guests' and therefore should be able to perform of all following tasks to the highest standards:

Main Duties and Responsibility

* Greeting customers promptly in a courteous and friendly manner at all times
* Ensure all guest's complaints are handled appropriately, informing the Front of House Manager when necessary
* Arrange fulfilment of customer services by working closely with all department within the hotel
* Allocate rooms and issue appropriate keys
* Ensure that any updated or special notes/requests for the guests are saved in their profile field for future reference
* Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assist the hotel's guests

The ideal candidate for this position should be:

* Standards driven and detail-orientated
* To have the ability to multi-task in a fast-paced environment
* A good command of the English language
* Be flexible with regards to working patterns
* An Excellent self-presentation skills
* Previous experience within the hospitality industry

Shifts : Shifts are organised according to a rota on a 40 hour week, normally working 5 days out of 7, including some weekends and bank holidays. Shifts are mainly organised between 7am-3pm and 3pm-11pm although this can vary. Staff accommodation is available.

Salary: GBP7.80 per hour

Employer Reference: SS-2278
Job Type: permanent
Contact Phone Number: 01865 858686

Number of Views: 14
Date Added: 26 January 2018

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