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Night Manager - Fantastic Hotel!!

Job Category: Night Manager

Job Location: Cumbria

Description: Night Guest Relations Manager

Penrith / Carlisle

Up to £21,000

The role

We are looking to recruit an experienced Night Guest Relations Manager is to be responsible for the operation of this fantastic hotel during the night, whist running night audit and providing friendly and efficient reception service.

*To oversee and assist in the smooth running of all guest related issues and to have a physical presence at the front desk until all guests have returned to their rooms.
*Ensure night audit is run accurately and in line with SOP's.
*To prepare the arrival cards and charge cards for the following days arrivals.
*Carry out regular floor checks.
*To prepare and deliver any room service orders.
*To oversee the night cleaner and ensure all areas are being cleaned to the required standard.
*To ensure the internal security of the building.
*To be responsible for the cleanliness of the reception area, and the cleaning and maintenance of the open fires.
*Advise senior management of any major incident as per emergency contact sheet
*To enforce and comply with all company policies and procedures which are fundamental in maintaining effective performance, communication and good business reputation.
*To provide a detailed handover to the early GRM, including any guest related or maintenance issues.
*To support the management team with any relevant administration tasks as required.

The candidate:

*Min 1 years experience within a similar role
*Experience of running night audit
*A sound knowledge of a hotel integrated PMS system
*Good knowledge of Microsoft office, word, excel & outlook
*Previous front of house experience is essential
*First Aid qualification is preferred
*Current Enhanced CRB check is preferred
*Fire warden experience is preferred

4 on 4 off shifts. 10.00pm - 8.00am
Job Type: Full-time
Salary: Up to £21,000.00 year

Please note only candidates with suitable experience will be contacted for this role.

Berkeley Scott is acting as an Employment Agency in relation to this vacancy

Berkeley Scott is acting as an Employment Agency in relation to this vacancy.

UK Work Eligibility: This employer has chosen to only allow applications from those that hold current UK work permissions.

Employer Reference: 1004117
Job Type: Permanent
Contact Phone Number: 0333 246 2553
Job Website: http://www.berkeley-scott.co.uk

Number of Views: 34
Date Added: 23 December 2017

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