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Food and Beverage Duty Manager at prestigious venue

Job Category: Conference & Banqueting Manager

Job Location: Berkhamsted, Hertford

Description: Food and Beverage Duty Manager

Starting salary: GBP27K - 28K benefits
Location: Berkhamsted, Hertfordshire
Reports to: Food and Beverage Manager
As a result of growth in business, we are currently looking for a customer focused Senior Duty Manager to join the busy catering team. The successful applicant will report into the Food and Beverage Manager, and will be involved in the planning and running of all catering events within the organisation. This is an excellent opportunity for someone looking to progress in the catering/hospitality industry.

Duties and Responsibilities include but are not restricted to:
Management and motivation of the services team
Supervision of the all service areas: dining rooms, bar, conference rooms and staff areas to include the planning and running of private functions and events
Liaising with clients and guests to be able to meet and exceed their expectations
Deployment of staff to provide the excellent standards of service
Dealing with and resolving customer complaints in the appropriate manner
Assist with the management and budgets of stock, equipment and maintenance
Attending and contributing in communication meetings within Food and Beverage, and as a representative of the FandB team within wider hospitality communication forums
Training new members of the services team to assure the highest standards of service

Requirements: This role will suit an experienced Duty Manager looking to progress. We require an individual who has had the experience of leading a team and working to the highest standards, in a high volume establishment with complex dining arrangements. You will be used to thinking on your feet and remaining calm under pressure.

Additional requirements include:
Proven experience in a supervisory role
Excellent people skills, with the ability to motivate, lead and develop a team
Excellent customer service with an ability to recognise how to exceed expectations
A passion and knowledge of food and beverage
Awareness of health and safety and food hygiene legislation
A working knowledge of cellar management
A Personal Licence holder
NVQ level 2/3 in Food Services or equivalent experience
Excellent attention to detail

The successful candidate must be able to work shifts covering a day range of 6am till 1am. Requirements will be worked averaging 40 hours per week including weekends and bank holidays. For this reason it is essential to have your own transport.
Benefits include 25 days holiday, meals and refreshments while on duty, free use of the leisure facilities and access to the company pension scheme and healthcare schemes. Please apply today with your current up-to-date CV.

Employer Reference: SS-2641
Job Type: permanent
Contact Phone Number: 01865 858686

Number of Views: 20
Date Added: 30 September 2017

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