Swim Club Host ~ Another Place, The Lake ~ Hotel
Job Category: Front Office/Reception Manager
Job Location: Ullswater, Cumbria
Description: We have a fantastic opportunity for a swim club host to join the team at Another Place, The Lake.
We are currently looking for a full-time team member of staff, on a permanent contract to work within our fantastic swim club. Reporting to the swim club manager, your prime function will be to deliver professional service managing access to swim club in a relaxed and professional manner and maximising revenues through treatment bookings. You will need to have excellent communication skills and the ability to remain calm under pressure. It is important to be a strong team player, with bags of enthusiasm and personality.
This role provides a unique opportunity within a successful and expanding organisation, which encourages professional development and offers excellent long-term career prospects.
What you would be doing on a weekly basis:
*To manage access to swim club whilst welcoming guests in a warm, friendly and professional manner
*To act as the main point of contact for all visitors to swim club and to ensure its facilities are fully explained to all users
*To familiarise guests with the area and to offer help/assistance where needed, whilst ensuring that the swim club guidelines are adhered to.
*To welcome all day visitors to swim club and ensure the smooth running of their day
*To respond to all enquiries in a timely manner and in a style that meets our brand guidelines.
*To be responsible for treatment bookings, either in person, by telephone or by email and to ensure bookings are maximised within the parameters of the system and the availability of the therapists
*To have a thorough knowledge and understanding of the treatment list and it's parameters
*To manage enquires/bookings for classes that are held in the studio and to liaise directly with any external teachers where necessary.
*To liaise with the therapists on duty to update them on any changes to their appointments throughout the day
*To account for the payment of all treatments
*To conduct tours of swim club
*To support the swim club manager and senior therapist as required to ensure the smooth running of the department
*To be responsible for keeping the host desk tidy and all brochures stocked up.
For more vacancies please go to https://another.place/careers/
Why you should choose Another Place?
*Free uniform designed by Joules
*A beautiful, well equipped workplace in the Lake District National Park
*A collaborative, supportive working environment
*Excellent career prospects in an ever expanding organisation
*Special rates for you and your friends & family to stay at Another Place Hotels
*Staff discounts on treatments in Swim Club
*Social events throughout the year
Berkeley Scott is acting as an Employment Agency in relation to this vacancy.
UK Work Eligibility: This employer has chosen to only allow applications from those that hold current UK work permissions.
Employer Reference: 1002187
Job Type: Permanent
Contact Phone Number: 0363 235 6582
Job Website: http://www.berkeley-scott.co.uk
Number of Views: 19
Date Added: 05 July 2017